Feature Requests

It would be great if users don't need to wait for their membership to end after cancellation before they can resubscribe. I've had members who wish to cancel so they can upgrade their membership but end up having to wait for their membership to end when they want the new upgraded perks immediately.

It would be nice to have more information when a member cancels their membership. It seems like the "dollars per month" graph retroactively changes when someone cancels their membership, instead of the graph actually moving donward when this happens. My monthly payments just dropped from $520 to $420 per month, and I don't know if that's a bunch of people who canceled their membership earlier, or if they just did it now recently. Maybe I'm not explaining this so well, but I feel like I don't have much overview on people who are cancelling their membership other than that "(canceled)" pops in my list of members now and then.

Hi there As my members have access to my private Insta stories, I need to keep checking members to see who have continued to renew their membership and this is a lot of work. Could we possible get a notification every time a member cancels or doesn’t renew?

Hello Users. I have some extremely bad news for you all. BuyMeACoffee has let me know that they canceled Wise and other Methods in favour of Stripe. I am beyond disappointed and I am working on discontinuing BuyMeACoffee. This is beyond disgusting to hear and I am boycotting BuyMeACoffee starting today. Fuck these guys. This is disgusting.

Receive a report showing recurring member cancellations and their expiration dates.

it's nice to export the members list, but I'd like to see inside it the cancellation reason for cancelled memebrs. This is very usefull, so if I see that people say "I didn't received the expected thing", I can detect that they probably misunderstood what to do, and contact them back to explain them more clearly Much more handy rather than clicking each member on the dashboard to see the cancellation reason...

Easy cancelation of membership donations. I know I chose a one time payment and I’m charged monthly now.

Someone joined my membership on 01 Feb 2023—and the first payment was successfully deducted from their bank account. However, BMC was unable to deduct the second payment, a month after that. Because they had insufficient funds, the member confirmed that—and asked me to cancel their membership, which I did. I was surprised to see, as seen on the attached screenshot, that the membership will be cancelled on 01 April 2023, even though payment was not made for March 2023. Obviously, this is an issue IF they still have access to my exclusive posts, which I do not know.

deseo cancelar mi suscripción ya que no requiero los servicios

Now I have some members, some of them want to cancel their membership and be refunded. I contacted buymeacoffe support to better understand how it works, and I think it needs to be more clearly explained to everybody In short, what I understood : 1/ If the user or the creator cancel the user's membership (from their buymeacoffe dashboard "cancel membership" button) user you won't be refunded user won't have automatic renew at the end of the next subscription period (1 month or 1 year) user will keep access as a member until the end of this subscription period => This is like a "cancel membership renewal" button... because i fact user is still a member after clicking this button! 2/ If the user want to be refunded he can ask me do to that on Paypal I directly refund the user through Paypal, and he is refunded. but it seems that is is still like a member, this wil NOT cancel its membership immediatly (?!?) and so if the user for example want to subscribe agai later, he won't be able to subscribe again in buymeacoffe until the end of the original period... => that's weird, we should not do that! 3/ The user can directly contact buymeacoffe support team to ask for a refund AND an immediate REAL cancellation of its membership user is refunded is is not a member anymore he can subscribe again immediatly if he wants to => this is good, but should be possible directly from the creator or user dashboard! --- To sum-up: There are a few things do improve on this, because this is not clear and really confusing for both members and creatirs. And as a creator, I don't want to spend so many time to manage these subscription / cancellations things! You should explain better on the dashboards what the "cancel membership" button do or not. You should do a button like "stop auto-renewal" : user is still a member but will not pay at the end of the period (month or year) and will not be a member anymore after this "due date" You should do another button like "cancel membership and refund" : user is refunded and is immediatly not a member anymore. Note that this option should be available only for a certain delay, for example 14 days (like we have here in france to change our mind when we buy something) To avoir abuse like subscribe for 1 year and ask for refund 1 week before the end. Or you display a disclaimer message when the user subscribe to tell that he won't be able to ask for a refund after its subscription... Please consider all this and clarify! Thanks in advance. :-)