Notify when members cancel / don’t renew
Jijo Sunny
Jijo Sunny
Merged in a post:
Notify when a member cancel their membership
Black Tie Report
There are literally dozens of requests asking to receive a notification/email when a user cancels a subscription:
How is this not yet a feature? It's basic in any membership.
Please, give us a notification or email when a user cancels a subscription, it's completely unpractical having to check this manually.
Some of us give extra content to subscribers like access to special posts, tweet, Instagram content, etc. and without this, we have to manually check the list of members every week.
I repeat: it's basic functionality on any membership system, not having this is like offering an incomplete product.
Please vote for this request so we can get this as soon as possible.
Black Tie Report
Totally agree on this, I have to manually check every week and it's completely unpractical. Besides, there are dozens of request for this, just opened another one to see if we can get this as son as possible:
https://building.buymeacoffee.com/feature-requests/p/must-have-notification-when-a-user-cancels-a-membership
Black Tie Report
can't believe this is still not a feature, it's basic in any membership system
M
Marie Hansen
Agree! It's an opportunity to bring them back on board or get in contact with them at a later date to come back. Or find out why they're cancelling and learn and adjust from it.
Alastair Johnson
I totally agree, this is long overdue